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Reviews
Tracey LynchOctober 15, 2024Leona HarringtonOctober 1, 2024Today I had a pretty stressful event caused by my own error. Customer service rep, Bill F made everything really simple to correct. As a bonus he did it with swift efficiency and kindness . Thanks again to Bill and the rest of his team!Constantine ZaravelisSeptember 12, 2024Great job expediting my bathroom repairs Thank yousherry hebbSeptember 6, 2024I was pleasantly surprised with the customer service and the willingness to help me when I most needed it. I would recommend them to everyone. Great team of associates and the insurers are greatly appreciated 👏.Mihalko LyaminAugust 27, 2024Adam was very professional and kind to work with. I highly recommend.M G (Magic)August 26, 2024This morning, i had the pleasure of dealing with 2 very Customer focused employees, Madonna, and Supervisor Adam and I want to commend them both for handling my stress-filled call in an extremely tolerant and professional manner. They defused my anxiety of catching up on payments, and Adam was able to suggest enrollment in AutoPay, which even reduced my payments. I've had many phone interactions with Cumberland agents, they have all been very professional, and today's call was exceptional. Keep up the great work, your patience help me greatly, Thank you both!!David PaquetAugust 19, 2024Adam was super helpful helping me to correct a snag I ran into on their website. Thanks.Melanie CliverAugust 14, 2024Gail HolveyAugust 13, 2024Best home insurance company I've ever worked with.