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Reviews
Donna ChenNovember 12, 2025 My parents recently had a break-in at their home that resulted in damage and theft. Our claim process with Cumberland Mutual was fast and easy, thanks to our claim rep Chris LaFaso and his team. He came out to inspect the next day, and was so patient and walked us through every step of filing a claim for the first time. A check was issued to us right away to fix the house. He was very responsive to emails and calls. He provided us with care and advice to better protect our home in every way. Chris went above and beyond and we just can’t thank Chris enough for everything. I would highly recommend them to my family and friends for their insurance needs. swarna pamidimukkalaNovember 4, 2025 Peter, a Senior Property Advisor at Cumberland, helped me navigate an unexpected flooding issue at my rental property, and my experience with him was extremely positive. He made sure to take the time to explain every step of the way. He has excellent communication skills and is very patient. He followed through on everything on time and made the process much less stressful for me as a landlord. I highly recommend Cumberland and Peter for any home insurance needs. John COctober 9, 2025 Chris my claims rep was fantastic , walked me though the process and got me paid within a few days . Great experience ! William SterlingOctober 7, 2025 Very efficient and in a timely manner. Michael A. DeCicco DeCicco Realty LLCSeptember 25, 2025 Great Insurance, friendly staff. Christina JonesSeptember 17, 2025 I had a problem with paying my bill online so I called and got Adam. He was kind and understanding from the start. I work in customer service and if I could give him a 10 I would. He solved my problem quickly and efficiently. He explained everything so I understood and got my problem solved without any issues. Thanks Adam for being a great representative!! We've been with customers of Cumberland Mutual for a few years now and we're not going anywhere! Eileen ConwaySeptember 11, 2025 Polite helpful considerate