Skip to main content

We are currently experiencing technical issues with our phone system that may impact our ability to answer calls or may result in longer-than-normal wait times. Our team is actively working with our service provider to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.

If you need immediate assistance, please contact us through one of the following options:
• Submit a request through our Contact Us page.
• Email customerservice@cumberlandmutual.com

What information do I need to enroll in the automatic payments program?

  • To enroll a checking account in the automatic payments program, you will need the following information:
    • Policy number
    • Billing ZIP code
    • Bank routing number
    • Account number
    • Name on the account from which payments will be withdrawn
  • For credit card enrollment, you will need:
    • Policy number
    • Billing ZIP code
    • Credit card number
    • Security code
    • Expiration date
  • For digital wallets, you will need:
    • Policy number
    • Billing ZIP code
    • Verify your account by logging into your selected payment wallet.