The customer portal provides quick and easy online payment options and access to your billing information, all in one convenient location. Creating an account in the customer portal provides optional features to save policy and payment details, pay multiple policies at once, view billing information, and set up automatic payments to be withdrawn from your checking account.
Select ‘Register Now’ to create an account to save your policy and payment details
Register an account and set up Automatic Payments to be withdrawn from your checking account
Pay by phone
Please dial 856‑451‑4050
Press 1 to make a payment using our automated bill pay system
Press 2 to make a payment with a Customer Service Representative
Mail your check and remittance stub
Cumberland Mutual PO Box 645858 Cincinnati, OH 45264-5858
Useful tips when submitting your payment by mail:
Use the return envelope provided with your bill
Be sure to put your policy number on your check
Do not enclose cash
Do not staple your check or money order
Be sure to sign your check
Pay in Person
You can make a payment in person at any of the following locations:
Your agent’s office
Cumberland’s corporate headquarters – located at 633 Shiloh Pike, Bridgeton, NJ 08302. Please note, cash payments are not accepted.
Your local Walmart – Please note, payments can be made at Walmart by cash or debit card only. A $2.00 processing fee will be charged by Walmart for this service. Transactions cannot exceed $8,000.
Our Customer Service Representatives are highly trained professionals who are always ready to serve your billing needs and to assist you with any questions concerning your payments.
Our Customer Service Representatives strive to provide accurate and timely information in a professional and courteous manner. To speak with a Customer Service Representative, Monday – Friday 8:00am to 5:00pm, dial 856‑451‑4050.